Martinus is an Australian-owned multi-disciplinary railway infrastructure company specializing in medium to large-scale railway construction and intermodal port projects across Australasia with recent international expansion.
Known for its expertise in managing medium to large-scale projects across various disciplines, Martinus has established itself as a significant contributor to the rail construction industry.
The Challenge
Martinus has been a Procore customer for 5 years, leveraging their platform to facilitate project and financial management, and assist with their quality and safety programs. As their operations grew to managing over 30+ projects per year, their document management needs grew as well. Even with Procore in place, Martinus identified the need for more flexibility and efficiency in their documentation processes in order to meet owner requirements.
As it stood, meeting client’s complex documentation requirements required 10-12 full-time administrative team members. This necessitated a more flexible and streamlined approach to document extraction and delivery. Additionally, clients often requested specific project information, requiring a more streamlined approach to document extraction and delivery to meet diverse needs.
The Search for a Solution
Upon identifying these challenges, Helen Kropp, Business System Analyst, initiated an evaluation process for a solution to help streamline how they get their project documents out of Procore while continuing to meet owner and project requirements. When introduced to COPE in 2022, “it was a no-brainer. It does the job it says it’s going to do and does it well”, said Helen.
The Results
By working closely with the Procore team, Martinus identified COPE as a great fit to meet their document extraction needs while seamlessly plugging into the Procore platform. They saw 4 key enhancements to their business:
01 —
Efficient data extraction
COPE swiftly collates project data from Procore, freeing up 450+ hours in one month that were previously tied to full-time manual efforts from administrative team members.
The efficiency boost seen as a result of utilizing COPE enables Martinus to reduce duplicate efforts and upskill their administrative teams in other areas of their business.
What used to take weeks of manual document extraction with a full team, now takes minutes. We are seeing an 80-90% reduction in administrative time.”
02 —
Flexible closeout process
COPE facilitates seamless closeout processes by intelligently organizing and packaging project documentation. The intuitive design and user-friendly interface facilitates smooth project coordination and streamlines workflows.
With COPE, Martinus consistently delivers timely, tailored project data across a wide spectrum of client requests. Martinus has moved from a month-long closeout process to days, giving them time to review their documents and produce a handover package that they are proud of.
03 —
Seamless Procore integration
As an embedded Procore integration, Martinus was able to quickly implement COPE, ensuring continuity of data management within their existing workflow.
COPE feels very seamless. It feels one in the same as Procore and it makes people feel confident with the process.”
04 —
Elevated client satisfaction
By adopting COPE, Helen Kropp reports that Martinus “stands out by offering an end-to-end construction process that exceeds industry standards.”
Clients are reassured that they have all of the information they need packaged precisely as they requested in a timely manner.
Cut Closeout from 2 weeks to 30 minutes.
See how Martinus saved 450+ hours with COPE. Deliver documentation that’s timely, accurate, and tailored to your clients.