Unlocking Efficiency
Verdex Construction is a Florida-based general contractor founded by a 40-year veteran of the construction industry. With a mission to always be “Building Something Better,” Verdex delivers high-quality ground-up and renovation projects across commercial, multifamily, and institutional sectors.
Known for its commitment to operational excellence, the team at Verdex continually seeks tools that improve processes and elevate delivery standards.
Verdex faced recurring bottlenecks during the closeout phase of their projects. Manual data extraction from Procore, inconsistent documentation practices, and labor-intensive compilation processes created delays that kept key team members—like Project Engineers and Assistant Project Managers—from transitioning to new jobs promptly.
Each closeout cycle required an enormous investment of time and effort. Processes varied across teams, leading to inconsistencies in how documents were collected, formatted, and delivered to clients. The inefficiencies not only impacted internal workflows but also risked eroding client confidence during the final and most visible phase of project delivery.
Led by Director of Operational Excellence Tiffanie Artigas, the Verdex team evaluated tools that could automate, standardize, and simplify their closeout workflows without requiring extensive onboarding or disrupting existing systems.
The criteria were clear:
Usability
Tools that are hard to use won’t get adopted—the solution had to work intuitively across diverse teams.
Interoperability
They needed a tool that would pull from Procore without additional file manipulation or rework.
ROI
The ideal tool would pay for itself in regained hours and smoother transitions.
After seeing COPE in action, the decision was easy. “The learning curve was minimal”, Artigas shared. “It worked the way we needed it to—right out of the gate.”
Verdex implemented COPE because from day one, it could automate closeout documentation workflows and bring greater consistency to how submittals and project data are handled. With COPE, Verdex saw 4 key enhancements to their business:
With COPE, Verdex cut down the time required to compile a closeout package from two weeks to under 30 minutes. Project Engineers and APMs could quickly wrap documentation and shift focus to upcoming projects—freeing capacity and maintaining momentum across jobs.
Taking something that once took two weeks and reducing it to 30 minutes gives our teams space to focus on what’s next—without burning them out. ”
By building closeout into the submittal registry from the start, Verdex established a consistent and replicable workflow. Teams now collect and tag documentation as they go, ensuring a smoother handoff and fewer surprises at project completion.
Without COPE, I honestly don’t know how I would turn over an organized closeout package to the owner. My favorite part of COPE is that it creates a cover page to make navigating between files very easy. If I want to find a warranty that a subcontractor provided, I just look under the warranty section and then click on the subcontractor, and the link takes me to the exact file I need.”
Because COPE pulls data directly from Procore, teams began managing their input more carefully. This led to higher quality documentation, improved version control, and a more professional client experience.
COPE was adopted across teams quickly, with minimal training. “We didn’t need to push people to use it”, Artigas explained. “They saw the value immediately.”
Verdex gave project teams a faster, more efficient way to manage closeout by leveraging COPE. With instant adoption, seamless Procore integration, and no steep learning curve, they saw immediate impact across projects.
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