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COPE Subprocessors

TrailB Technologies LLC dba COPE (“COPE”) uses subprocessors to provide core infrastructure and other services. All subprocessors are evaluated for privacy, security, and confidentiality purposes prior to engagement or executing an agreement.

Last updated: 6 November, 2024

Third Parties

Core Infrastructure

COPE may leverage the following subprocessors for hosting customer data and providing/supporting core infrastructure that helps to deliver COPE Services:

EntityDescription/PurposeCountry
HerokuCloud InfrastructureUSA
Google Cloud PlatformCloud InfrastructureUSA
BugsnagApplication Error ReportingUSA
New RelicApplication Metrics/MonitoringUSA
MailgunTransactional EmailUSA
PostmarkTransactional EmailUSA

Other Subprocessors

COPE may utilize the following subprocessors to perform other service functions:

EntityDescription/PurposeCountry
Formagrid, Inc.Customer Support ServicesUSA
Hubspot, Inc.Customer Support ServicesUSA
Zendesk, Inc.Customer Support ServicesUSA
Zoom Video Communications, Inc.Video Conferencing, Call RecordingUSA
SendgridTransactional EmailUSA
ZoomInfoIndustry Data AnalyticsUSA
Google AnalyticsAnalyticsUSA
Arcade SoftwareProduct ToursUSA
Outreach ServicesSales Execution PlatformUSA
StripePayment ProcessingUSA